Conflict Management Media – CMM provides examples of the principles, concepts, tactics, and techniques of both conflict management and conflict mis-management.
In this Episode, we learn from an incident where a man attacks a group in the park.
Episode #8: “Frozen” in the Park
Test your knowledge and learn more about conflict management by taking this brief quiz created by Erik Kondo.
Learn more about the “fear response” here in this post by Kathy Jackson.