Politeness (Or: Before you throw him out the window…) – Marc MacYoung (Conflict Manager, MARCH, 2016)
You’re going to get some homework with this article. But you’ll be a better communicator for it. If nothing else, it will help you articulate why you did what you did when being polite didn’t work. Forbes Magazine ran a web article, ” 21 Ways To Leave A Never-Ending Conversation Without Being Rude.” It’s … [Read more…]